{"id":12885,"date":"2017-06-12T05:09:13","date_gmt":"2017-06-12T09:09:13","guid":{"rendered":"http:\/\/www.runkevinrun.com\/?p=12885"},"modified":"2017-06-12T05:09:13","modified_gmt":"2017-06-12T09:09:13","slug":"my-heart-skips-a-beat-not-in-a-good-way","status":"publish","type":"post","link":"https:\/\/runkevinrun.com\/?p=12885","title":{"rendered":"My Heart Skips A Beat&#8230; Not In A Good Way"},"content":{"rendered":"<p>Nothing like starting a trip with a gate agent saying, &#8220;are there two Kevins traveling or did you buy two tickets?&#8221; After explaining the clerical error snafu and Priceline&#8217;s insistence on my buying another ticket at an inflated price to resolve the matter so they would refund the first ticket, the agent told me both tickets were still active&#8230; so if, oddly enough, a &#8220;Kevn Hanna&#8221; could travel for free.<\/p>\n<p>Ravy, the agent, though said more likely would be if it didn&#8217;t get corrected before boarding, per their terms and conditions of carriage, the ticket would be forfeit and I&#8217;d get no refund.<\/p>\n<p>My heart skipped a beat. I was having chest pains. The floor underneath me opened up and I fell through a portal of despair.<\/p>\n<p>He advised me to call Priceline and get it fixed once I got to the gate. I thought I already had this in hand courtesy of the other day. Apparently not.<\/p>\n<p>And so I dial. And the automated system wants to know if this is in regards to a failed rental car bid for May 20th? No? How about a different failed rental car bid for May 20th? No? How about a third failed rental car bid for May 20th? No. Finally after asking about a rental car from April 2017, I was transferred to a person. It took a bit of review of the notes but he had to transfer me to an escalated specialist.<\/p>\n<p><a href=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12892\" src=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-225x300.jpg 225w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-768x1024.jpg 768w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-830x1107.jpg 830w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-230x307.jpg 230w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5832-350x467.jpg 350w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>And so I waited. And I chatted with Jack, a CSR who kinda understood the problem. Sorta. Because it&#8217;s batshit screwy what I&#8217;m doing to get this done. But he puts me on hold to see what he can find out.<\/p>\n<p><a href=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12893\" src=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-225x300.jpg 225w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-768x1024.jpg 768w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-830x1107.jpg 830w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-230x307.jpg 230w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5831-350x467.jpg 350w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>The generic funk Muzak while holding takes me through the K\u00fcbler-Ross five stages, stages which apply to grief and to musical appreciation:<\/p>\n<p>Denial &#8211; oh my god, I can&#8217;t believe this hold liop is les than a minute long!<\/p>\n<p>Anger &#8211; if I have to hear that candy-ass bass funk beat one more time I&#8217;m gonna scream!<\/p>\n<p>Bargaining &#8211; ok, one more rotation and he has to come back on the line&#8230; I&#8217;ll give it two more rotations, maybe but then&#8230;<\/p>\n<p>Depression &#8211; will this interminable beating of the soul of music into pablum submission never end?<\/p>\n<p>Acceptance &#8211; ya know what? \u00a0Dooh-dog-DOOH-Daaaaaah&#8230; that&#8217;s a beat you can dance to!<\/p>\n<p><a href=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12895\" src=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-225x300.jpg\" alt=\"\" width=\"225\" height=\"300\" srcset=\"https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-225x300.jpg 225w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-768x1024.jpg 768w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-830x1107.jpg 830w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-230x307.jpg 230w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5830-350x467.jpg 350w\" sizes=\"auto, (max-width: 225px) 100vw, 225px\" \/><\/a><\/p>\n<p>Ultimately, Jack comes on to tell me he can cancel the first ticket and get me a refund. \u00a0He confirms that&#8217;s what I want to do. \u00a0I&#8217;m unclear what happens if I say, &#8220;No&#8230; I&#8217;d like the full refund in the bogus second ticket you made me buy at the higher price.&#8221; \u00a0But a bird in the hand is worth two in KFC bucket so I cross my fingers and agree in the hopes that the refund goes through.<\/p>\n<p>Amongst the pre-departure emails there was a word of advice from Marathon Tours &#8211; this is an adventure. \u00a0Bring your sense of humor and patience. \u00a0Things are going to go wrong.<\/p>\n<p>So here&#8217;s me celebrating\u00a0a partial refund. \u00a0Maybe. \u00a0I don&#8217;t know. \u00a0Nobody knows. \u00a0But I&#8217;m at acceptance&#8230; I&#8217;ve done all I can do from here. \u00a0If it&#8217;s wrong, I&#8217;ll try and sort it out when I get back.<\/p>\n<p><a href=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12896\" src=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-300x200.jpg 300w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-768x512.jpg 768w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-1024x682.jpg 1024w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-830x553.jpg 830w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-230x153.jpg 230w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/IMG_5834-350x233.jpg 350w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>Time to board. \u00a0Adventure awaits.<\/p>\n<p><a href=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-12888\" src=\"http:\/\/www.runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue-300x150.jpg\" alt=\"\" width=\"300\" height=\"150\" srcset=\"https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue-300x150.jpg 300w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue-230x115.jpg 230w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue-350x175.jpg 350w, https:\/\/runkevinrun.com\/wp-content\/uploads\/2017\/06\/Madagascar-26.2-Blue.jpg 568w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nothing like starting a trip with a gate agent saying, &#8220;are there two Kevins traveling or did you buy two tickets?&#8221; After explaining the clerical error snafu and Priceline&#8217;s insistence on my buying another ticket at an inflated price to resolve the matter so they would refund the first ticket, the agent told me both [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12885","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts\/12885","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=12885"}],"version-history":[{"count":0,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts\/12885\/revisions"}],"wp:attachment":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=12885"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=12885"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=12885"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}