Ugh. I’ve spent two weeks trying to sort out a website hosting issue, to the point where I strongly considered just throwing up my hands and deleting everything.
I was finally able to reach a sympathetic and competent customer service representative who was able to work through the tangled mess that had been made of it all. I bear some responsibility in that I know just enough about this stuff to be dangerous — I can fix some things and others I just throw a monkey wrench, gum, and my own bravado into the works only to see it explode before me.
But this was not all my fault — for a time I was following the directions precisely, reading the manual on how to resolve the website issues and working with CSRs to step-by-step troubleshoot, bug squash and the like. But when each time the CSR would tell me something wrong, I’d grow more and more frustrated and more inclined to “experiment” with my own course of action. This is dangerous. It’s a lesson to me that I am not an expert. And though I was able to resolve a great deal on my own, I still needed some help to (mostly) get it fixed. It takes time and energy and support and systematic steps, but it (mostly) gets there in the end.
There are still bugs — on my cell phone the logo at the top of the page doesn’t seem to want to load — but I think the majority of posts and images are still here. I’m not sure there is such a thing as getting back to normal… there’s just a getting back to workable. There’s a lesson in there somewhere. A universal lesson perhaps.<\/p>\r\n","protected":false},"excerpt":{"rendered":"
Ugh. I’ve spent two weeks trying to sort out a website hosting issue, to the point where I strongly considered just throwing up my hands and deleting everything. I was finally able to reach a sympathetic and competent customer service representative who was able to work through the tangled mess that had been made of […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-38202","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts\/38202","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=38202"}],"version-history":[{"count":2,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts\/38202\/revisions"}],"predecessor-version":[{"id":38205,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=\/wp\/v2\/posts\/38202\/revisions\/38205"}],"wp:attachment":[{"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=38202"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=38202"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/runkevinrun.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=38202"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}